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Does your business ever get stuck in a rut and can’t figure out how to get out of it? You got people spending just tons of time every single day working 12-hour days, working Saturdays and Sundays just to try to figure out how to get themselves caught up, get ahead—on-time delivery shipments, quality issues, you name it.

I just spent the week here in DC, working with a client and doing a business process review and trying to figure out what’s going on within their business and how can we help them out. It’s not just from a software perspective, but how are their processes working? What can they do better? How can they employ industry best practices? How can they improve what they’re doing and be able to communicate better and hand off things and work together better as a team so that they can have a smoother operation?

I’m Matt Thompson with the EstesGroup. I’m out here in DC this week working with a client that definitely needed a little bit of help. What our business process review is designed to do is to be able to sit down and over the course of two to three days, take a really good deep look at a business from the production floor all the way through quote-to-cash, interviewing the people that are working on a daily basis, and understanding what’s going on inside of your business and your processes.

It’s not just designed to look at it and how can we utilize the ERP system better. That’s obviously part of it. We want technology to work for you and not you being a slave to it.

As I’m sitting here in DC and walking around and seeing all of these memorials and these sites, I couldn’t help but to reflect on what went on this week, what the client is going through and how they are very much a slave to the operation that’s their business today. They don’t have to be. There are some very simple things that in most organizations may take a couple of months to be able to fix and a lot of effort and a lot of discipline to be able to get there.

That’s kind of what it’s all about. If you want to be able to succeed in business, you have to have the tenacity to be able to go after it. You have to know what your goals are and what you want to go after and how to get there.

That’s exactly what our BPRs are designed to do—come in, sit down with you, sit down with the business, understand where your goals are—your missions—and be able to take all of that together. BPRs are designed to be able to find out what are the processes that are not efficient or what are the ones that are flat out broken and help you guys understand what are the steps that you need to be able to get to the successful efficient operations and then leverage your ERP system to be able to do that work for you so it’s working for you and not against you.

If you have any questions, get ahold of us. Find us on Facebook. Find us on Twitter. Facebook.com/EstesGroup. Twitter is @EstesGroup. We’d love to hear from you. Reach out and talk and, of course, estesgrp.com. On there, there is Ask an Expert. Contact us. All of those methods will reach me out there. We’d love to start a conversation and see what we can do to help you. Anyway, take care. This is Matt from DC. We’ll talk to you soon.

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