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A Day in the Life of an Epicor Admin

One of the best parts of working as an ERP consultant is the opportunity to work with so many smart people, and you’ll find many working in Epicor administration. Companies are successful for a variety of reasons, and the strengths, skills, and character of individual employees are at the core of organizational performance. The privilege of working with devoted coworkers makes it all worthwhile. As they say, iron sharpens iron — and even should a few sparks fly, I am thankful for the grind. Epicor admins come with a toolset capable of managing the application’s configuration, performance, and architecture — administration responsibilities that demand precision and prowess.

Epicor Administration

What exactly is an Epicor admin?

Of the many ERP positions I’ve encountered, none are so perplexing and nebulous as those responsible for Epicor administration. What I have come to understand is that the Epicor Administrator is as thankless a role as it is undefined. In my years as an Epicor consultant, I’ve encountered countless ERP administrators, and their skills and responsibilities extend in all directions.

 

For example, an average day for an Epicor admin might look something like this:

  • Address system errors first thing in the morning.
  • Perform an ad hoc backup of the production database and restore it over the test environment to give new employees a place to train.
  • Troubleshoot intermittent MRP issues.
  • Educate the engineering department on correct part setup.
  • Deploy yesterday’s dashboard tweaks.
  • Blow away some pesky personalizations that have been flummoxing a particular user.
  • Help the finance department with some BAQs in anticipation of the coming month’s end.
  • For free time, work on a chip-away-at SSRS report.
  • On the way out the door, kick off a DMT run to mop up some of last week’s indiscretions.

What does tomorrow bring for the Epicor administrator?

 

Every admin I’ve met hosts a similar blend of firefighting, process improvement, and general oversight. And in spite of the tremendous breadth that such a position demands, I have encountered many an admin whose depth of knowledge has matched their breadth. Over the years, I’ve done my best to learn from them and to document what I’ve learned. As such, here are a few Epicor administration tricks I’ve picked up along the way that you can bookmark, revisit, and share.

 

Need your BAQ to return more than 10,000 rows? BAQ Execution Settings help Epicor administrators get more data.

Have you wondered how to manage the multiple sessions flag in user security works?

Do you need to enable new functionality through the admin console? Check out our post on Epicor licensing.

Looking to launch a form’s custom version from a right click or an MES button? Learn more about binding Epicor customizations using process calls and menu IDs.

Trying to work out auto-login? Review Epicor sysconfig files and auto-login capabilities.

Need to relate UD tables to their parents? Learn how the SysRowID fields relate parents to children.

Are you running into the “CGCCode Mismatch” error when importing dashboards in Epicor 10? Learn how to edit a dashboard definition.

Are you looking to deploy customizations in a multi-company environment?

Beyond Epicor Admin

Are you looking to go beyond administration knowledge?

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