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TROUBLESHOOTING PROBLEMATIC ERP IMPLEMENTATIONS
PART TWO: THE UNDERLYING ASSUMPTION FOR SUCCESS
Every organization that hopes to succeed needs a strong leader
At EstesGroup, we’ve learned that you cannot create a successful Business Process Implementation or Upgrade without strong executive sponsorship:
Vision
An enterprise looks where its leader is looking. The will of the one becomes the will of the many. The executive who sets his or her eyes on the target and keeps them there is most likely to aim at and hit that target. In this case, the target is a successful ERP implementation. EstesGroup requires that someone at the helm of our client organizations dedicate him or herself to the entire scope of the project.
Support
Most enterprises require executive sponsorship to marshal and deploy the kinds of resources that successful ERP implementations require. Lackadaisical or ad hoc commitment to the overall project is never enough to guarantee a win. At EstesGroup we’ve found that, when it comes to BPIs, an organization is either all in or sitting out the hand. Unfortunately, we can’t decide how much our client’s commit to the BPI process. Only they can do that. The executive who is willing to weather occasional vicissitudes, to extend assets when and as required by the process, and (perhaps most importantly) to learn from their implementation process is most likely to lead his or her organization to success.
Discipline
There’s no such thing as success without discipline. Most organizations hire employees whom they deem to possess the proper work ethic and skills for success. But even the most talented employees require controls from time to time. This becomes especially true when challenging situations arise, as they so often do in Enterprise Resource Planning implementations. At EstesGroup, we ask that a project’s executive sponsor function as guardrails on the highway to success.
He or she erects the boundaries that keep the project in line and heading toward what we all want: an ERP solution that streamlines your business and points it toward its next level of accomplishment.
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TROUBLESHOOTING PROBLEMATIC ERP IMPLEMENTATIONS
PART FOUR: EFFECTIVE PROJECT ORGANIZATION
