PSaaS: Transforming ERP Support and Delivery with a New Service Model
In today’s fast-paced business landscape, almost everything is delivered as a service — from software (SaaS) to infrastructure (IaaS) to even transportation and groceries. This shift has redefined how businesses consume and manage technology and services. But can the same model revolutionize ERP professional services, particularly for users of Epicor Kinetic?

The answer is yes. The concept of Professional Service-as-a-Service (PSaaS) is gaining traction as a flexible and scalable solution for ERP support and delivery.
What is Professional Service-as-a-Service (PSaaS)?
At its core, PSaaS moves away from traditional ERP support models that rely on upfront contracts, rigid timeframes, and unpredictable costs. Instead, professional services are delivered in a subscription-based, on-demand model.
For Epicor Kinetic users, this means access to expert ERP support, enhancements, and optimization without the hassle of large projects or resource-heavy contracts. You get what you need, when you need it — in a way that’s predictable and sustainable for your business.
Why Epicor Kinetic Users Benefit from PSaaS
Epicor Kinetic is a powerful cloud-based ERP solution that helps manufacturers and distributors optimize workflows, enhance productivity, and scale operations. However, keeping your system aligned with business needs requires ongoing support and expertise.
With EstesCare ERP Professional Service-as-a-Service, Epicor Kinetic users can focus on growth and ROI while doing the following and more:
- Access Expertise On-Demand: Whether you need help with customizations, integrations, reporting, or general system optimization, PSaaS provides a team of ERP experts ready to assist — without lengthy project negotiations.
- Achieve Cost Predictability: Traditional ERP support can be costly and unpredictable. PSaaS offers a subscription-based pricing model, ensuring your support costs are manageable and transparent.
- Streamline System Enhancements: ERP systems like Epicor Kinetic evolve with regular updates. PSaaS allows you to implement updates, enhancements, and best practices efficiently, so you can take full advantage of Epicor’s features.
- Focus on Core Business Goals: By outsourcing ERP professional services, your internal team can focus on driving core business initiatives rather than getting bogged down by troubleshooting or system maintenance.
- Scale Services as You Grow: Whether you’re a small manufacturer or a global enterprise, PSaaS can scale with you. As your Epicor Kinetic environment grows, your professional services can seamlessly adapt.
How Does PSaaS Work for Epicor Kinetic?
The model is simple and user-focused:
- Assessment: A quick assessment identifies your current needs, pain points, and opportunities for improvement in your Epicor Kinetic environment.
- Subscription Setup: You select a subscription package based on your needs (e.g., monthly support hours, specific services).
- Ongoing Support & Optimization: ERP experts deliver services like troubleshooting and issue resolution; custom reports and dashboards; user training and documentation; enhancements and integrations; and regular system health checks.
- Review & Adjust: As your needs change, the subscription can flex to ensure optimal support for your evolving Epicor Kinetic environment.
Why Professional Service Partnership Matters in Today’s ERP Landscape
The ERP market is shifting. Businesses are demanding flexibility, scalability, and ROI-driven outcomes from their ERP investments. Professional Service-as-a-Service meets this demand head-on by aligning ERP support with modern service consumption trends.
For Epicor Kinetic users, this model offers the opportunity to maintain a lean, efficient, and agile ERP system without the traditional constraints of support contracts or one-off engagements.
Is EstesCare ERP Professional Services Suite Right for Your Organization?
If you’re an Epicor Kinetic user looking to do the following to improve your operations:
- Reduce ERP support costs
- Streamline system improvements
- Access on-demand expertise
- Increase ROI on your ERP investment
Then Professional Service-as-a-Service with EstesGroup’s EstesCare Support Services team may be your perfect solution.