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EstesCloud ClientCare

Your mobile devices and technology should enable your business, not slow it down.

Regular maintenance and monitoring of your company desktops and laptops, as well as securing your critical data on all mobile devices is essential in maintaining optimized performance, and high employee productivity.

Our Solution both reduces costs, makes your business more efficient, and ensures you and your customers always have the data they need when they need it.

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Your business relies heavily on personal computers, software and email to communicate with customers, clients and employees.  You are increasingly dependent on technology that works.  PC management and support solutions are critical to ensure that desktops, laptops and peripherals are running optimally and that you and your employees are productive and satisfied.

At EstesGroup, you don’t pay us to fix things: you pay us to keep things from breaking in the first place.  By taking a proactive stance toward your IT technology, and actively applying IT industry best practices and processes you will increase productivity, decrease unplanned downtime, all while reducing cost.

Get more of the important goals in your business done while we take care of:

  • Increased productivity for you and your staff.
  • Increased reliability and uptime for all of your systems.
  • Quick and dependable issue resolution.
  • Secure access to your data from anywhere.
  • Your network, systems, and data are all secure.
  • Peace of mind knowing that you have a fully managed backup and disaster recovery solution in place.

Are You At Risk?

Fill out our form and we will perform a FREE assessment of your network.

Is this what keeps happening in your business?

  • Wasting time fixing things as they break, instead of beforehand.
  • Workstation slow-downs and unwanted software installed.
  • Bug fixes and security patches not being applied.
  • Lost productivity due to non-business internet use.
  • No control on how employees use their computers.
  • Mobile devices can not access critical data.
  • Critical data has been stolen from compromised mobile devices.
  • You are not sure where your data is and who has access to it.
  • You and your staff need secure remote access to their desktops.

Here Is How We Care For All Your IT Client Devices:

ClientCare for Your Moving Enterprise.
  • 24x7 Device Monitoring
    Your client devices are monitored around the clock.  Our Help Desk team is automatically alerted when critical alerts occur.
  • Email filtering 
    Email is directed through our email management service for SPAM, virus and malware removal.  Each user has and maintains their own white/black lists.
  • Mobile Device Management
    Support for your Apple, Windows and Android phones and tablets is available.  The ability to remotely wipe these devices in the event of loss or theft increases your security posture. Being able to locate them, and know how they are being used will ensure your mobile minutes are put to good use.
  • Helpdesk Team and Priority Escalation
    Our friendly team is just an app, email, or phone call away to assist with your needs.  Our ticketing system is available via a browser so you can keep an eye on all ticketing activity.
  • Patch Management
    All Windows and Mac workstations will be regularly patched.  This ensures that all network computers are secure and patches with the latest bug-fix, security and patch updates available.
  • Managed Antivirus & Anti-Malware
    Antivirus and Anti-Malware software will be deployed to all computers on your network.  Virus and malware definitions are automatically and regularly updated from our datacenter (NOC).
  • Web Filtering
    Endpoint Web Filtering means you’ll know when and where your employees are surfing, and if your policy dictates, blocking inappropriate websites on your schedule.  Reporting available to see who, what, when and where.
  • Hardware & Software Inventory
    Our agent will monitor your client devices, track and document each hardware and software application.  This service provides documentation and inventory control, as well as help with software compliance.
  • Secure Remote Access
    The same remote access tool our technicians use is available for you and your employees. Gain secure and audited remote access to the desktops from anywhere!  (Requires a Windows client)

With EstesCloud ClientCare, you will enjoy peace of mind knowing that our team is continually watching and caring for your computers.  We take a very proactive approach regarding the health and stability of your IT systems.  Detecting and remediating potential issues before they escalate is our top concern.

How many workstations do you have under your thumb?

 Do you know what your users are doing behind your back?

Tell us what your IT staff to user ratio is and let’s start a conversation to lead to better management of your client computers and devices.