Epicor ERP Training Services
“An investment in knowledge pays the best interest,” said Benjamin Franklin. Little did he know how true his words would be in our technology age. To experience the highest ROI from your Epicor ERP software, Subject Matter Experts who have a deep understanding of the functions, processes, and technology behind the software are needed to ensure your company’s success. EstesGroup’s seasoned and certified professionals possess the experience needed to train your SME’s, steering committee, end users, and anyone else you’d like to be well versed on the system.
Here’s how our Epicor ERP training services can help you get the most out of your system:
Customized Real-World Training
Our consultants develop individual curriculums for members of your team based off of the knowledge and experience you’d like them to acquire. Whether you just moved to the Epicor ERP system, you’re in the process of moving, or have used it for a long time and your employees need a refresher course, we are here to help you maximize your investment in this technology, and will customize the curriculum to ensure that you’re receiving exactly what you need. You’ll never receive “one-size-fits-all” training.
Our team will help you assess the strengths and weaknesses of your staff, identifying knowledge gaps that exist and develop a plan to fully utilize the capabilities of the individual in the current business model. Sessions can be taught using your company’s real-time data if you’re already in the Epicor ERP system, and if not, we can create custom demos based on the functionality your company intends to leverage in the rollout of this technology. Real-world scenarios draw the staff into the experience so that they may fully immerse themselves into the learning and see how it could be applied to their specific job roles.
Our Epicor ERP training can be tailored to each department so your employees can learn how each module works in line with their workflow. Modules include:
- Global Business Management
- Business Architecture
- Business Intelligence and Analytics
- Customer Relationship Management
- Financial Management
- Human Capital Management
- Planning and Scheduling
- Product Management
- Production Management
- Project Management
- Sales Management
- Service and Asset Management
- Supply Chain Management
Two Convenient Options
EstesGroup offers on-site and virtual training for Epicor 10. The virtual lab environment uses leverages screensharing technology, interactive demo accounts, extensive documentation tailored to the layman, Q&A sessions with the instructor, and much more. Students explore case studies and are encouraged to have peer-to-peer discussions to learn the best processes and workflows for their department.
How long will training take? That largely depends on the previous level of experience of the trainee, the number of trainees going through the training, and the type of training they need to receive. Our consultants will be able to provide the ERP steering committee with the metrics surrounding each trainee’s level of progress and readiness to act upon their newfound knowledge.
It’s vital to the success of your company to have each ERP end user continue their learning or adjust their processes to properly align with business processes that might have changed. That is why we recommend reaching out to our consultants each year to see where they can create value in your company.
Additionally, your business process and workflows may have changed. Your ERP may have capabilities you aren’t even aware of because you weren’t facilitating that particular process when your initial training was performed. It is also important to offer training when Epicor upgrades are rolled out, so that employees fully understand the new functionality.
Be sure to take advantage of the full suite of capabilities Epicor ERP can provide your business by utilizing our training services.
Contact us today to begin maximizing your ROI and boost productivity throughout your enterprise!