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Epicor ERP for Professional Service Organizations

EstesGroup would be considered a Professional Service Organization (PSO) in the Professional Services Industry. EstesGroup provides IT Staffing services to the Financial Industry and specializes in providing Manufacturers, Distributors and Professional Services companies Epicor ERP software implementation and training. EstesGroup personnel consists of highly experienced, trained and certified consultants on Epicor ERP systems that work as a team to ensure our customers (in the industries above) the results their looking for from the Epicor information systems they’ve purchased.

Primary businesses in the Professional Service Industry are:

  • Accounting
  • Management
  • Advertising/Marketing/Communications
  • Architectural
  • General Business Consulting
  • IT
  • Legal
  • Engineering
  • Scientific Research

Professional Service Organizations have five (5) key service-centric processes:


  • Winning the Business
  • Staffing Projects Effectively
  • Managing Engagement Delivery
  • Streamlining Financial Operations
  • Analyzing Business Performance

The profitability of individual firms in the Professional Services Industry depends on having a regular flow of projects and then properly managing those projects with automated systems like Epicor ERP for professional service organizations.

From the recruitment of the right talent to the implementation of strong and sound Project Management leadership, Professional Service Organizations understand that the difference between what they have to offer and those of their competitors are rarely based on just the technical/functional skill set they can deliver, but rather on the reliability to deliver a project on time, within scope and on budget. At the end of the day it’s the strong Project Management soft skills of aligning projects with clients goals, ensuring stakeholder buy in, and leading a project team that ensures a PSO’s success.

Uncertainty is inherent to all projects that PSO’s are involved in.

Good Project Management develops a strategy to both manage and mitigate project uncertainties through timely and accurate information. To further complicate matters, project managers must face overlapping or conflicting views of risk by both the business side and their own project team.