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EstesGroup and Prophet 21

Making Your Distribution Business Run Better

Markets are changing faster than ever before and this poses many challenges to today’s distributors. 

New competitors are entering the market, product categories are evolving rapidly, and customers are consuming products and services in new and different ways. These factors are driving unprecedented changes to the industry and to your distribution business.

Your biggest competitors have spent millions developing the digital tools that have reshaped customer and employee expectations. To keep up, you need to collect and harness the same powerful data and build online experiences that drive engagement and sales volume.


The question is how will you respond to all of this? Will you be reactive in trying to keep up with the pace of change, or will you become a change agent and transform your business to harness change as a competitive advantage?

Five strategic goals you need to pursue to remain on the cutting edge of the distribution business:


  1. Provide a best-in-class e-commerce experience to your customers
  2. Attract new customers, leveraging your online presence and e-commerce platform
  3. Become the preferred supplier in your target verticals
  4. Optimize your processes
  5. Defend your base


To achieve these goals, you need the right systems and processes in place.

Prophet 21 is Epicor’s flagship product for distributors.

Epicor P21 can be implemented on-premise or we can host it for you in our data center.

Prophet 21’s user interface has a similar look and feel to Microsoft Outlook, which makes it intuitive and easy to use. This also tends to make implementations go smoothly. The Prophet 21 distribution ERP software system is specifically architected to handle the high transaction volumes required to scale your distribution business.

P21 Technology

Prophet 21 has a familiar look and feel to any other Microsoft application and runs on Microsoft SQL Server. This makes it easy to use and provides necessary scalability and reliability. Epicor P21 is capable of accessing real-time information from a wide range of data analysis platforms.


Differentiate Your Business

  • Exceed customers’ expectations for speed and reliability with improved supply chain efficiency from Prophet 21
  • Manage inventory at your customer’s location to increase loyalty
  • Centralize purchasing and improve service levels with multi-branch transfer management


Improve Profitability

  • Maximize profits by squeezing higher margins out of less price-sensitive transactions
  • Improve control over warehouse tasks with the fully integrated wireless warehouse solution
  • Get greater visibility into import costs and in-transit goods


Customer Buying Trend Analysis


Epicor has created a Customer Buying Trend Analysis module for Prophet 21 that applies a series of Six Sigma® statistical models to determine customers who have a proven, consistent buying pattern for specific items. The distribution ERP software system then reports on which of these customers’ buying habits are trending up or down the fastest on an item-by-item basis, and the financial impact this has on your company. If a customer should ever miss an expected buy according to projections, the application alerts you to the missed opportunity and amount of potentially missed revenue.

  • Reveals customer/item combinations with a measurable sales trend up or down over the past 90 days
  • Reveals customer/item combinations with missed buys over the past 30 or 60 days
  • Shows financial impact of customers’ trending buying behavior

At EstesGroup, we know technology is only a good investment when it makes your business run better, and when it improves deliverability, customer satisfaction, and financial forecasting.

Together we will implement Epicor’s powerful Prophet 21 solution and customize every one of its amazing modules, technologies and features to ensure that your distribution business is scalable and more profitable than ever before, all while delivering the highest quality customer service on the market.