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How to Increase Cybersecurity with MDR and SOC

How to Increase Cybersecurity with MDR and SOC

by | Mar 27, 2024 | Backup, Cloud, Disaster Recovery, Managed IT Services, Network Security, Security

The Power of MDR and SOC: Enhancing Cybersecurity for Businesses

In today’s digital landscape, small and medium-sized businesses (SMBs) face a constant barrage of evolving cybersecurity threats. As cyberattacks become more sophisticated and frequent, relying solely on traditional security measures such as antivirus software, firewalls, email filtering, and basic employee training may not be sufficient to fully protect your valuable data and resources. 

This is where the synergy of Managed Detection and Response (MDR) and Security Operations Center (SOC) comes into play, providing enterprise-grade security tailored for your business. Are you a manufacturer trying to adhere to rigorous compliance regulations? Are you a distributor struggling to keep up with ERP system upgrades, supply chain demands, and evolving security threats? EstesGroup maintains SOC 2 certification so that our clients enjoy peace of mind at every level.

MDR SOC Cybersecurity

Managed Detection and Response (MDR): Proactive Protection for Your Business

MDR is a proactive security approach that goes beyond traditional reactive measures. By leveraging advanced technologies and expert analysis, MDR provides real-time monitoring, rapid threat detection and response, instant incident alerts, and valuable insights to safeguard your data and resources. With MDR, you can rest assured that potential threats are identified and addressed promptly, minimizing the risk of a successful cyberattack.

Key Benefits of MDR

Are you looking for advanced protection? MDR employs cutting-edge technologies, such as machine learning and behavioral analytics, to detect and respond to even the most sophisticated threats. Do you need real-time monitoring? Continuous monitoring of your systems ensures that any suspicious activity is identified and addressed immediately. Are you looking for rapid response strategies? In the event of a security incident, MDR enables swift action to contain and mitigate the threat, minimizing potential damage.

Security Operations Center (SOC): 24/7 Vigilance and Expertise

Complementing MDR, a Security Operations Center (SOC) acts as a central hub for cybersecurity management. Staffed by a team of expert security analysts, the SOC provides round-the-clock monitoring, analysis, investigation, and response to potential threats.

SOC Benefits

With a secure operations center on your side, you benefit from centralized care for your entire system: 

  • 24/7 Monitoring: A dedicated team keeps a vigilant eye on your systems, ensuring that any suspicious activity is promptly identified and addressed.
  • Expert Analysis: A skilled security analysts leverage their expertise to investigate and assess potential threats, providing valuable insights and recommendations.
  • Rapid Incident Response: In the event of a security incident, your SOC team springs into action, working diligently to minimize damage and downtime, allowing you to maintain productivity.

Your Security Decisions, Your MDR and SOC

By combining MDR and SOC, you gain a comprehensive understanding of your security landscape. The insights gathered from real-time monitoring, threat analysis, and incident response empower you to make informed decisions about your cybersecurity strategy. With this knowledge, you can proactively strengthen your defenses, identify areas for improvement, and allocate resources effectively to protect your business against evolving threats.

Managed Detection and Response and a Secure Operations Center with Legacy Built on Trust

In the face of ever-evolving cyberthreats, taking proactive measures to secure your business is crucial. By embracing the power of MDR and SOC in a partnership with EstesGroup, you can enhance your cybersecurity posture and protect your business against potential attacks. Don’t wait until it’s too late – contact us today to get started on your journey towards a more secure future. We have a long-standing commitment to delivering exceptional cybersecurity solutions. With our MDR and SOC services, you can have confidence in the security of your valuable data and resources. Ask for a free demo of ECHO, EstesCloud Hosting, to learn more about managed private cloud environments for businesses. EstesGroup provides cloud solutions for companies of all sizes, across all industries, with specialized teams built for enterprise resource planning (ERP) system needs. We are the leading independent ERP consultancy for Epicor Kinetic, Epicor Prophet 21, SYSPRO, Sage, DELMIAWorks, and more!

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Troubleshooting SYSPRO: General SYSPRO 8 Instabilities

Troubleshooting SYSPRO: General SYSPRO 8 Instabilities

by | Mar 25, 2024 | Business Consulting, Cloud, ERP, ERP Consulting, ERP Implementation, Hosting, Network Administration, SYSPRO

Is Troubleshooting SYSPRO Troubling You?

General issues are to be expected when utilizing a client-server-based piece of ERP software the size of SYSPRO. Client machines not responding, crashing, or getting disconnected is not unusual. From an administrative perspective, it is important to know the various factors that can affect these general system stability issues. In this article, we have outlined some of the factors that can cause these problems as well as some tools to know, utilize, and review when diagnosing general SYSPRO instability. 

Troubleshooting SYSPRO Warehouse Worker

Antivirus and Firewall Exceptions

One of the general offenders causing SYSPRO issues are antivirus software. SYSPRO opens the required ports in the Windows Firewall when it is installed, however, most sites utilize additional antivirus and/or firewall software that will have to be configured separately. SYSPRO 8 uses port 30250 and 3702 by default but be sure to verify the ports used in your own environment. 

If you see installation errors relating to SYSPRO clients or client-side reporting tools, you can try disabling local antivirus during the installation. Make sure to turn it back on after the installation has been completed. 

SQL Health Dashboard

The SQL Health Dashboard (IMPDBS) is a built-in SYSPRO tool that analyzes your SQL Server and reports back with any potential issues. When you open the program, it will scan your SYSPRO databases one by one and provide you with an overview of potential issues. Any issues reported here will likely relate to system-wide issues more so than issues pertaining to specific client machines. Seeing this program report “green” across the board is vital for ensuring that your SQL Server is running at its best. 

System-Audit Query

System-Audit Query (IMPJNS) is another built-in tool that you can use to diagnose problems in SYSPRO. This one is particularly helpful to determine if disconnects or errors are unique to a specific operator and/or program. You can use the program to filter for client-server disconnects and determine who is encountering them, when they are encountering them, and where they are encountering them. This program can’t fix the problem, but it can tell you if one exists!

Troubleshooting SYSPRO ERP

SYSPRO Troubleshooting: SYSPRO System Audit

Client Folder Permissions

By default, the client-side installation of SYSPRO is found at “C:\SYSPROClient”. This folder contains the local SYSPRO install, user settings, and program files. Depending on default settings for a domain user, it is possible that there is insufficient access to this folder. If a local client machine is having unusual errors or access problems, try providing full control for authenticated users to this folder. You can do so by right-clicking the “SYSPROClient” folders and going to “Properties”. 

Check Resource Utilization

SYSPRO utilizes significant system resources during certain business functions and report generation. To ensure that SYSPRO has sufficient resources to perform its tasks, be sure to review local client machine hardware and memory availability on the SYSPRO server itself. If the server is suffering from limited resources, it can result in a system-wide slowdown for all client-machines connected to SYSPRO.

Troubleshooting SYSPRO with EstesGroup Experts

Troubleshooting general SYSPRO 8 instabilities can be a complex and time-consuming process. From managing antivirus and firewall exceptions to monitoring SQL health and system resource utilization, there are numerous factors to consider when diagnosing and resolving these issues.

However, by leveraging the power of private cloud hosting through EstesGroup, you can simplify your SYSPRO deployment and minimize the risk of encountering these instabilities altogether. With our expertise in managing SYSPRO environments and our state-of-the-art private cloud infrastructure, you can focus on running your business while we handle the technical complexities.

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SYSPRO ERP Utilities – Utilizing the Data Dictionary Viewer

SYSPRO ERP Utilities – Utilizing the Data Dictionary Viewer

by | Mar 15, 2024 | Cloud, ERP, ERP Consulting, ERP Implementation, Hosting, Managed IT Services, SYSPRO

SYSPRO’s Data Dictionary: Efficient ERP Database Management

Software systems such as Enterprise Resource Planning systems (ERPs) consolidate so much functionality into a single application. This means that the database structure they work with is equally as encompassing and can be overwhelming to familiarize yourself with. SYSPRO alone uses over 1000 database tables and knowing exactly where to look for certain can be a tough challenge. Thankfully, SYSPRO has a built-in tool called the “Data Dictionary Viewer” that can help put descriptive labels on otherwise complicated database elements. 

You can find the Data Dictionary Viewer program in SYSPRO’s program list by going to Utilities Data Dictionary Viewer.  The program will load a list of all tables in your SQL Server database. Along with the table names and file codes, it will include descriptions to highlight what the purpose of the table is. The list is long so to help you find the exact table you are looking for you can use CTRL + F to open a “Search” tab. You can then type in parts of what you are looking for and SYSPRO automatically filters the list. 

SYSPRO Data Dictionary

Data Dictionary Going Deeper

To go a level deeper, you can highlight a table record and click the “Table Properties” toolbar button. This will open a new window with details about the table, its columns, and key structure. The information found on this screen can be particularly helpful if you are creating custom reports but can’t figure out which exact field contains the data you are looking for. 

SYSPRO ERP Data Dictionary

Leveraging SQL Querying Tools in SYSPRO for Enhanced Data Management

While the program also contains a feature to display the data found in the database table, we recommend you instead use actual database tools. The built-in tool is no replacement for proper SQL querying tools. Many tables in SYSPRO can have a significant number of columns and not to mention millions of data records based on your business’ usage of SYSPRO. Using SQL to query and filter will make it much easier to navigate this data. 

What Does the SYSPRO Data Dictionary Viewer Do?

The Data Dictionary Viewer enables both SYSPRO experts and newcomers to quickly find and learn about the database tables that contain the data held within SYSPRO ERP. Next time you build a custom report or macro script, try using this tool and see how easy it can be to narrow down a massive database to exactly the few datapoints you need!

 

SYSPRO ERP Utilities, particularly the Data Dictionary Viewer, stand as indispensable aids in navigating the intricate landscape of database structures within the system. With over a thousand database tables to contend with, the challenge of pinpointing specific data elements can be daunting. However, the Data Dictionary Viewer offers a solution, providing descriptive labels and organizational tools to streamline the process.

By accessing this tool through SYSPRO’s program list and utilizing features such as table properties and search functionality, users can gain deeper insights into the database architecture, facilitating tasks like report generation and macro scripting. While the built-in feature for displaying data may suffice for some purposes, the recommendation to leverage dedicated SQL querying tools underscores the complexity and scale of SYSPRO’s database infrastructure.

How EstesGroup Helps Customers With SYSPRO

Ultimately, the Data Dictionary Viewer serves as a bridge between SYSPRO experts and newcomers, empowering them to efficiently harness the wealth of data housed within the ERP system for enhanced decision-making and operational efficiency. Embracing this tool can unlock new levels of productivity and precision in leveraging SYSPRO’s capabilities, ensuring that users can extract meaningful insights from the vast expanse of data at their disposal.

For businesses seeking comprehensive support in optimizing their SYSPRO ERP system and navigating its intricate functionalities, EstesGroup offers a wealth of expertise and tailored solutions. Our team of SYSPRO consultants brings extensive experience in database management, including proficient utilization of tools like the Data Dictionary Viewer to streamline operations and drive efficiency. 

Beyond database management, EstesGroup provides a wide array of IT services, encompassing cloud solutions, cybersecurity measures, system integrations, and more. Whether it’s implementing customized reports, fine-tuning database configurations, or migrating to cloud-based infrastructures, our consultants are equipped to address diverse needs and challenges. With a commitment to delivering holistic support and maximizing the value of SYSPRO ERP investments, EstesGroup stands ready to empower businesses on their digital transformation journey.

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How to Reverse a Purchase Order Receipt in SYSPRO

How to Reverse a Purchase Order Receipt in SYSPRO

by | Mar 1, 2024 | ERP, ERP Consulting, ERP Implementation, SYSPRO

SYSPRO makes it easy to reverse a mistake.

Perhaps you entered a wrong price, received the wrong item, or maybe received one too many quantities of an item on your purchase order. It is easy to get familiar with the process of receiving items. However, what do you do when you make a mistake and need to reverse a SYSPRO PO receipt that was not quite right? As long as a received item has not yet been sold, adjusted, or transferred, then SYSPRO makes it easy to reverse a mistake. We will explain the process of reversing a PO receipt in this article.

Purchase Order Receipt SYSPRO ERP

For our test example, we have received a quantity of 5 for our stock code “A100” that we would like to reverse. To do so, we need to go to the Purchase Order Receipts program in SYSPRO. This program can be found in SYSPRO’s program list at Purchase Orders Purchase Order Processing Purchase Order Receipts.

In the Purchase Order Receipts program, type in or browse to find the original purchase order number that your stock code was received on. If you received your PO line in full, you may notice that there are no lines showing on your PO to be received and you can’t find the original PO line for your stock code. This is because the program hides completed lines by default. To see your completed line, click on the “Options” tab at the top of the screen and select “Preferences…”. On the preferences screen, find and check the option that says, “Include all lines by default”. Click “Save” and the program will now show any completed lines on the selected purchase order.

Purchase Order SYSPRO ERP

Now, find and select the purchase order line that you are wanting to reverse. Click the “Receipt Line” button or you can also double-click on the specific line to be reversed. If your line was completed by the original receipt, you will see a warning message. Click “OK”. 

SYSPRO Purchase Order Receipt

The “Purchase Order Receipt” pane will refresh with the details about the PO line. You will now have to do the following:

  • Enter a negative “Receipt quantity”. In our case, we want to reverse the full quantity of 5 so we enter a value of “-5”. 
  • Select the original cost basis. 
  • Enter any supplier’s delivery note if applicable.
  • Optionally, you can enter a notation to explain why the transaction is being reversed.
  • Enter the GRN number that was created when the item was originally received.

Click “Post” and the purchase order line receipt has now been reversed. You can verify the reversal by going to SYSPRO’s Inventory Query and check the “Movements” details for the stock code. 

Purchase Order SYSPRO

Adjusting preferences in SYSPRO ERP is easy.

Reversing a Purchase Order (PO) Receipt in SYSPRO ERP is a straightforward process that allows users to correct mistakes such as wrong prices, incorrect items received, or excess quantities. By accessing the Purchase Order Receipts program in SYSPRO, users can easily locate and select the original PO line to be reversed. Adjusting preferences to include all lines by default enables visibility of completed lines for reversal. Upon selecting the desired line, entering a negative receipt quantity, original cost basis, supplier’s delivery note if applicable, and a notation for explanation, if needed, facilitates the reversal process. Finally, posting the transaction confirms the reversal, which can be verified in SYSPRO’s Inventory Query. This systematic approach ensures accuracy and efficiency in managing PO receipts within the SYSPRO ERP system.

Are you seeking expert guidance and support for your SYSPRO ERP administration, implementation, and ongoing maintenance?

Look no further than EstesGroup consultants! Our team is dedicated to assisting you every step of the way, whether you’re setting up your system for the first time or looking to optimize its performance. With years of experience in SYSPRO ERP, we specialize in building, maintaining, and upgrading full-suite technology and cloud services tailored to your specific needs. From initial setup to continuous support and upgrades, we’re here to ensure your SYSPRO system runs smoothly and efficiently. Don’t hesitate to reach out to us today for personalized assistance and take your SYSPRO ERP experience to the next level!

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