Select Page
Out-of-the-Box vs. Best-in-Breed Credit Card Processing

Out-of-the-Box vs. Best-in-Breed Credit Card Processing

The (ERP) Credits Are Rolling

ERP was once a battle between “comprehensive” and “best-of-breed” solutions. While the “comprehensive” solution providers claimed to offer a one-stop-shop of business functionality, providers working under a “best-of-breed” model constructed simpler overall ERP systems that were easier to integrate with third-party solutions. 

The debate has morphed over time, as “best-of-breed” providers try to progressively dress themselves as comprehensive ERP solutions, while the old dinosaurs are working to make their systems more interoperable.  

Credit Card Processing in Enterprise Resource Planning

For customers, this has served to muddy the waters. At a macro level, it seems safe to say that ERP has increasingly moved to a best-of-breed model, where customers are willing to manage an increasing number of third-party solutions, provided that they provide “best-in-class” functionality. 

Credit card capabilities find their place among this morass of functionality, with third-party solutions competing with the integrations provided directly by vendors. Let’s look at some of the challenges that companies normally face when implementing the out-of-the-box solutions that ERP vendors provide.

Configuration Issues

We see customers frequently complain to us of the challenges in configuring their credit card modules. A customer purchases an integrated module from an ERP vendor’s feature card and expect that it should be as easy to implement as the rest of the application. Normally, we only hear from them after those hopes have been dashed. 

It’s worth noting that these “modules” are modules in name only—in truth, they are loosely integrated third parties, sold as a comprehensive, out-of-the-box solution. Some ERP vendors even offer multiple versions of credit card integration, which further complicates the situation. As such, a consultant may become savvy in configuring one payment model in one licensed module, only to stumble at the next implementation. 

Testing

Testing credit card solutions is always a daunting task—there is private information and money involved, after all. But a clumsy integration can exacerbate the problem. When vendors integrate with third-party solutions, but the third-party solutions themselves do not “own” the functionality and the integration, a situation where a diffusion of responsibility is likely to occur.  

 

In such a situation, neither side of the functionally can adjudicate the outcome of testing, and provide guidance to the causes for errant outcomes. In an ERP system, the customer invariably wants a single throat to choke—a party who can assume responsibility for the functionality in question. 

I’ve seen too many cases where vendor integrations leads to situations where the customer ends up paying a consultant to determine that there are bugs or unknown limitations to the integration that will hamper the use of the advertised functionality. 

Functionality Limitations

It’s not uncommon that a company’s needs exceed the capabilities of the solutions that the vendor’s out-of-the-box integrations provide. Because of the specialized functionality and capabilities involved, it is often the case that the credit card capabilities provided by a vendor are a “minimal acceptable solution” variety—a solution that barely meets the base requirements, but offers very little “wiggle room” for customers whose requirements step over the vendor’s proverbial line. Such is often the problem with vendor-supplier solutions, and one of the reasons customers leverage best-of-breed solutions in their place.

“Comprehensive” Credit Card Processing or Best-in-Breed?

With all the challenges to credit card processing, we’ve found the best-of-breed solutions to be generally preferable to the comprehensive but underpowered solutions provided out-of-the box by the ERP vendor community. In that light, our work with Century Business Solutions and their EBizCharge payment platform has proven to help customers handle complex payment requirements, helping them extend their operations and shorten their order to cash cycles.

Interested in e-commerce, cloud, backup and disaster recovery, and other services and solutions that complement your ERP system? Watch our videos to learn more!

ERP Vendor Bender: How To Manage Vendor Relationships

ERP Vendor Bender: How To Manage Vendor Relationships

Managing ERP Management from Selection to Upgrade 

Your business is not alone. Manufacturers and distributors operate in an interconnected web that is often as expansive and elusive as the internet, or even the galaxy. Add constant digital connectivity to this already complex network of relationships, and you are in need of a strategy for managing the people behind the technological world you’ve created by implementing an enterprise resource planning (ERP) software and its supporting third-party applications. 

ERP Software Vendor Relationship Management

Your ERP world begins with your original ERP vendor, the publisher of your enterprise resource planning software. Due to updates to the ERP system itself and also to the expectations of implementation and ongoing support, your ERP vendor relationship is key to the success of your implementation. 

With the weight and breadth of your ERP system in mind, are you on a vendor bender? Read on to see how an independent ERP consultancy (like EstesGroup) helps manufacturers, distributors, and other businesses running robust business applications manage vendor relationships.

Relationships that Bring Value to Your Business

You strengthen your business every time you add a valuable relationship to your network. EstesGroup begins every relationship with PAIR (Passion, Accountability, Integrity, Respect), our core-value approach to business consulting. We nurture this core system to build and support our partnerships with companies like yours, and some of these relationships span decades. We also apply our value system to ad hoc projects, so if you choose to work with our ERP or IT consultants, you’ll experience our core values, even if all you need is a free dark web scan. 

P is for Passion, an energy-based value.

Passion gives your software or technology project life from selection all the way through to deployment and ongoing support. Here are a few traits that you can nurture in your business culture, in order to promote passion in your project:

  • Positivity: Culture is everything in ERP implementation. Happy users result in happy customers, happy budgets, and a promising future.
  • Reciprocity: Your vendor relationships particularly should never be one-sided. Two-sided relationships create the strong bridge that allows your ERP system to close gaps.
  • Competitiveness: Passionate teams win. While your ERP software project might not feel as exciting as the Super Bowl, it unfolds in similar drama, regalia, and celebration. Hopefully, you’ve chosen an ERP software vendor that will be along for the entire journey, including every win.

A is for Accountability, a value of action.

Think of how public you are as a business owner. Wouldn’t it be nice if you had someone on your right, and someone on your left, who would improve your reputation every step of the way? Here are three things to ask if you suspect that your ERP vendor doesn’t want to be accountable for any failures in your project’s future:

  • Does your software vendor fully support your ERP system at every level, from purchase to replacement?
  • Does your vendor provide resources and training materials beyond introductory materials that promote the software sale?
  • Does the vendor take time and care to help you establish goals that meet your expectations and budget requirements?

I is for Integrity, a value with vast repercussions.

Do you trust your ERP vendor? Does this same level of trust apply to the consultants you’ve chosen to assist you with the implementation? Here are some things that your software vendor and your ERP implementation team should share:

  • Helpfulness 
  • Trust
  • Communication
  • Collaboration

R is for Respect, a value of resourcefulness and resources.

Respect creates an extended network of resources, since it’s the moral ground of community-building activities and outcomes. There shouldn’t be false hope here. You should respect your vendors because they are known experts in the field and because they sincerely want to help you achieve your goals. 

In ERP, Strategy Comes from Strength 

Strategic partnership is key to survival in today’s competitive world of manufacturing and distribution, especially in regard to vendor relationships. Talent can feel sparse when you’re struggling through an ERP implementation and deployment.

A good vendor provides a roadmap for your software use. Recommendations should include deployment options. If an ERP vendor only offers a SaaS (Software as a Service) option, then you know advice is weighted with vendor profits in mind. Sadly, many ERP buyers are swayed to sign up for all services a vendor is trying to sell. A good vendor relationship begins with open communication, honesty, and customer-focused interaction.

The Vendor to Buyer Connection

There may come a day when you realize that your vendor was a bad decision or a necessary evil. If you do have conflict with your software vendor, then you might need relationship management techniques that promote a healthier relationship with the company that sold you your ERP system. An independent consultancy can provide the skilled mediation required to strengthen your vendor partnerships. Here are a few of the ways your relationship can go from sweet deal to buyer’s remorse:

  • Vendor negativity toward how you choose to implement and deploy your enterprise software
  • Buyer remorse as you venture into the fine print of your contract
  • Vendor favoritism toward other customers
  • User-level disappointment in the ERP project and management

An ideal vendor will give you the best price on the software, and might even throw in a flexible payment plan or a loyalty discount. An ERP system is a large investment that will influence how your company operates for years to come. A good vendor will help you manage your immediate cash flow and guarantee your future profits. 

A vendor should provide wealth and resources that you wouldn’t otherwise have available to your business. Hopefully, your investment comes with access to materials and resources that include best practices, project roadmaps, and user-focused activities that help you find the support you need throughout your ERP implementation.

After the Software, the Software Vendor Relationships

Good relationships result in good business. Many business owners looking to buy an ERP software, like Epicor Kinetic, Epicor Prophet 21, Sage, or SYSPRO, need guidance. Advice is needed when it comes to the business application, and it’s also necessary when it comes to the people behind the software. 

Do you need help getting on the same page as your vendor? Contact us, and you’ll find the most helpful consultants in ERP, managed IT, and cloud services for businesses. Are you in a business application deployment or cloud migration dilemma? Click here to watch a video on public vs. private cloud ERP deployment options. EstesGroup has been trusted for nearly two decades by businesses throughout North America. With the experience that has come from our own relationships, we’ll help you build and manage yours throughout your ERP or technology project. 

How ERP Deployment is an Environmental Decision

How ERP Deployment is an Environmental Decision

Have you wondered if your business is making sustainable decisions when it comes to choosing and managing the hardware and software systems that maintain your enterprise? Let’s look at enterprise resource planning (ERP) deployment options to see why hosting your application in an off-site data center is a green decision. Have you seen an environmentally-friendly on-site server lately?
In today’s world, businesses that ignore sustainability are making a mistake. This is especially true for manufacturers and distributors. At the end of the supply chain, consumers value eco-friendly products and services more than ever. The younger generations that grew up on technology and hyper-connectivity are getting older and taking on more leadership roles in corporate America, and 6 out of 10 millennials are willing to pay a premium for sustainable purchases.
Green Cloud ERP Deployment

Green ERP Deployment, Sustainable Environmental Impact

There are many ways to make your products greener. Popular options include reducing energy consumption or donating to an eco-friendly cause. What you might not realize is that your approach to how you deploy and manage the technology that supports your business can boost your reputation as a business while also saving you money.

How is your ERP deployment strategy hurting or helping the environment? A migration to a managed hosting solution in a premium data center will quickly help your business become more efficient. EstesGroup’s ECHO (EstesCloud Hosting) platform is a great example. Efficiency and sustainability go hand in hand. What’s good for your profit margin is also good for the planet. Keep reading to learn why choosing EstesGroup for ERP hosting is an environmental decision.

Modern Supply Chains and Your Carbon Footprint

Enterprise resource planning, also known as ERP, is a type of business software that demands complex technological infrastructure. ERP manages business processes such as supply chains, manufacturing, accounting, services, and more. Enterprise resource planning systems should be tailored to your business and implemented by trained professionals.

Modern supply chains are often wasteful due to poor logistics. The rush to produce and deliver products causes excess. Waste contributes to environmental destruction through carbon emissions and unnecessary resource use. An ERP system can improve the situation by being the right software solution for your business, to increase productivity and streamline business operations.
When deployed and managed using sustainable technology, implementing a tailored ERP system reduces waste. It creates a more accurate supply chain. If you choose cloud hosting, your business system is managed in an environmentally-friendly data center by experts in your software. Effective ERP systems are an example of how technology solutions can reduce your company’s carbon footprint. When you implement with a skilled team of ERP consultants, you will achieve optimal productivity and efficiency. This means you’re making sustainable business decisions. The long-term management of your ERP system should be good for your business and also good for the earth.

Energy efficiency: ERP software results in cost savings and enhanced customer satisfaction.

Green-grid, energy-star processes: An advanced ERP system is an essential component of successful “green” manufacturing and distribution.

Here are some more green benefits of applying an ERP system to manage your company’s processes:

  • Matches supply with demand to cut waste from the supply stream
  • Sends information through the supply chain in real-time, continually optimizing processes
  • Reduces product transport distances and lowers carbon emissions
  • Eliminates excess production
  • Gives suppliers an idea of what you are going to need
  • Minimizes the need for storage space

Achieve Lean and Green Manufacturing

In terms of the supply chain, the ultimate goal of an ERP system is lean manufacturing. Pioneered by Toyota, it’s a method to get rid of waste without slowing productivity. Lean manufacturing eliminates steps that fail to add value.

ERP software achieves lean manufacturing by using real-time data to boost efficiency. Your supply chain becomes more flexible and easily adapts to changes in the market. Efficiency means better service for your consumers. Expect on-time deliveries, positive feedback, and customer loyalty.

Eliminate Waste From Your Processes

Common causes of supply chain waste are overproduction and over-purchasing of materials. Human forecasting errors can also leave you with a surplus of unused components. Transporting goods over long distances increases your carbon footprint for no good reason. All of these issues can be eliminated with an ERP system.

But waste isn’t limited to manufacturing materials and fossil fuels. Employee time is valuable and should also be used wisely. In-house installation and hosting of your ERP software are expensive and time-consuming, and it can be stressful to monitor and maintain cybersecurity standards and compliance.
Drop the need for internal servers, updates, and repairs with managed application hosting in a private or hybrid cloud. You will save your team from the headaches of on-site data management. Best of all, it’s cost effective and a green choice.

Best ERP Deployment Strategy, Better for the Environment

Your process management software will benefit from dedicated ERP hosting. An off-site hosting option is ideal for manufacturers and distributors because you get backup, disaster recovery, business continuity, cybersecurity, compliance, and support built into your platform from the beginning.

On-site hosting comes with significant costs and challenges. With EstesCloud managed hosting, you never have to worry because the responsibility is on us. There are no security breaches or technical difficulties to deal with. Our team is here to protect and support you at all times.
In-house servers are energy-intensive. You are sure to end up consuming more electricity than necessary. Our managed services team offers consumption-based application hosting in a private or hybrid cloud that’s built to fit the specific needs of your business, as they are, when they change, and as they change.
Instead of requiring an entire system, you can share with others. In consumption-based models, the customer pays based on their individual resource use. This eco-friendly approach incentivizes resource conservation and leads to energy savings.

PEAK ERP Implementation Methodology

Are you wondering about the process of implementing an ERP system with support from EstesGroup? We use our PEAK ERP implementation methodology to make things as straightforward as possible for you.

First, you will work with our experienced ERP consultants to identify the perfect software solution for your business. EstesGroup is your implementation partner and service provider for Epicor Prophet 21, Epicor Kinetic ERP, SYSPRO, and Sage. All are state-of-the-art systems built to support businesses as they grow and change.
For an ERP implementation or upgrade, we begin with an in-depth process review to understand your business and its specific needs. We consider how your processes can be simplified using an Epicor ERP product. A demo is provided to help you assess what you’d like to do with your software. Next, we train your team before the system is implemented. This ensures a smooth transition. Finally, we build, put in place, and stabilize the system. If extra training is needed, we provide it. Our goal is to leave your team feeling confident and satisfied with their new tools. After the transition, we are always here when you need us. Our managed hosting services offer application support, security, and access from anywhere.

Choose Managed Hosting for Sustainable ERP Deployment

Setting up an advanced ERP system for your business is a smart, green choice. By reducing waste throughout your business processes, you will protect valuable resources. You can also reduce your company’s carbon emissions. Other benefits include cost savings, employee efficiency, and customer satisfaction. You will be able to pursue new business opportunities with confidence. Your buyers will appreciate your efforts to operate sustainably. They might be willing to pay more for your products.

Our implementation process makes the transition to your new ERP system seamless. Add personalized application hosting for continued support and guidance from our experts. Contact us today to begin greening your business with the best ERP software support for the manufacturing and distribution industries. We can also tell you more about managed hosting services and how cloud services can provide an environmental data management strategy that is not only green, building a better world, but also profitable, creating a better business world. Our experts know the cloud and know your application. This means that if you need Prophet 21 consulting, you have access to the best experts in the industry, with the added support of P21 cloud hosting consultants. The same goes for Epicor Kinetic, Syspro, and Sage ERP.

Please fill out the form below or contact us now to schedule an ERP deployment consultation and get a cloud demo.

Doctor Who Regeneration for Digital Transformation

Doctor Who Regeneration for Digital Transformation

Regeneration as a Metaphor for Digital Transformation

As a Canadian living in the American diaspora, I’ve had fun, at times, playing with my adopted country’s misconceptions of my homeland. I once convinced a room full of Texans that I had a pet wolf back home, à la Jon Snow, and that I culled dinner from the nearby caribou herds with a hand spear. Easy pickings, they were — the Texans, not the caribou.

But as a Canadian, I’ve also fielded my share of awkward questions, most often in relation to my country of origin and its relationship with its ancestral United Kingdom. To summarize: no — we don’t send tax dollars to the queen anymore. And no — I couldn’t give a rip about Harry and Meghan. But when it comes to contextualizing Canada’s relationship with the UK, I often find myself quoting Robert Frost, who was himself quoting an Englishman, when he said, “Canada ripened off the tree — you fell off green!”

Digital Transformation ERP System Upgrades

Not to get too mired in post-modern discussions on post-colonialism, I will admit that I’ve long held onto my commonwealth membership card over the years, pulling it out whenever it was useful. One such case was the matter of Doctor Who. As part of my cultural inheritance, I was rather fond of that man of manners and madness. As a child, I remember wanting a characteristic Doctor Who scarf for my birthday almost as much as that red Michael Jackson leather jacket that was also popular at the time — the one with all the zippers… ah… the 80s…

ERP System Time Travelers

So when I heard that the latest rendition of the “The Doctor” was on the precipice of a regeneration into a new incarnation, it seemed fitting that my mind would wander into the dimension of digital transformation, and pluck a few parallels where they hung out in front of me. For all you time-travelers out there, the EstesGroup has helped countless companies over the years transition ERP systems that were 40+ years old — systems that go back to the Tom Baker era, if anyone is keeping track. For such companies, the shift from a character-based system to a contemporary ERP is enough to tear a hole in a company’s fabric of time. But what does that mean for a company facing such a change?

System Regeneration

Digital transformation is like a regeneration in the Doctor Who series. ERP systems are a new incarnation of the Doctor — they come into being, replacing their predecessors. They go on adventures, solve problems, and take their companion companies to unexpected places. And in so doing, they amass monumental amounts of experience and ingenuity, and ultimately encapsulate the worldview of the time in their rows and their columns.

The worldviews themselves amount to the business requirements of the organization, as they relate to the system in question. Worldviews are not fixed in time, and evolve gradually, as the system is further modified, fine tuned, reconfigured, and integrated with other systems. While this worldview continually changes, the changes are rarely as abrupt as a new body fitting an old suit. 

A migration to a new ERP system, on the other hand, amounts to a much more radical shift in worldviews. The challenges really have to do with the wisdom and knowledge that is bundled up inside the legacy system, and with finding a way to translate that information into the new ERP system without compromising the integrity of the new system.

Don’t blink — it’s no easy task. In this context, the question you must ask yourself relates to how you approach a regeneration, knowing that it must happen. This might be a good time to lean on the good Doctor for assistance. Fortunately, there are several of them from which to choose:

You might approach the needed changes in the spirit of the Tenth Doctor and simply exclaim “I don’t want to go!” That is, you can fight the new system and cling to the old, as it slips away, like breath on a mirror.

Or you might approach an impending regeneration in the spirit of the Eleventh Doctor, understanding that “times change and so must I.” That is, you can get ahead of the transition and maximize the time you have, to remember as much of the legacy system as possible, such that it is not forgotten in the new system. 

The truth is, regardless of your reaction, some form of digital transformation is inevitable. Any moment now, he’s a’ comin’.

I’ve had many customers migrate simply because the current state was no longer tenable: ancient hardware, out-of-date operating systems, applications lacking the faculties to keep up with the current needs of the business, much less lead them into the future.  

I‘ve also seen customers delay a regeneration until the 11th hour, or a minute before midnight, and have thus dragged into a transformation without preparation. When it comes to transformation, preparation is key. Good preparation allows you to understand the business requirements that underly your legacy system. This gives you a better chance of incorporating your requirements into your new system, without trying to forcibly alter the new system to mirror the old.

In working with system implementations, one comes to understand that over the course of a company’s existence, systems change. And that’s ok, that’s good. You’ve got to keep moving, so long as your system remembers all the systems that it used to be.  

We all wish that our digital transformations would have an orchestral accompaniment as the universe sings our legacy systems to their sleep. The truth is, you have to provide the soundtrack. And that soundtrack is a manifestation of the attitude you bring into your system’s story. The song of your legacy system is ending, but the story of your organization never ends — as long as time passes really slowly, in the right order, and the next season does not get cancelled.

Are you seeking an ERP system or technology update?

Talk to our consultants now to begin a conversation that will make your system sing. Get help now with business processes, ERP implementation, digital transformation initiatives and digital transformation strategy. Ready for digital transformation in ’22 style? Go cloud, and get ERP business consulting experts for time-consuming hard and soft digital technology upgrades. Create the ultimate user and customer experience with new cloud computing platforms, without losing historical data. Meet customer expectations by combining a new version of your ERP solution with cutting-edge technology and optimized control over both the data migration process and migrated data. Hoping to use a newer version of your software to recover from the Covid-19 pandemic? Use cloud hosting technology to compete with the best of digital businesses, incorporating third-party integrations easily, to maximize machine learning, artificial intelligence, and other cloud-based digital transformation services.

P21 Integrations: Best Practices & Lessons Learned

P21 Integrations: Best Practices & Lessons Learned

Epicor Prophet 21 System Software Integrations

The most challenging part of a Prophet 21 migration are the P21 integrations. For many companies, third-party integrations are a necessary component of their P21 ecosystem. Compared to many ERP applications, Prophet 21 has been highly reliant on third-party software to round out the functionality necessary to support the needs of many Epicor customers. 

With this necessity comes the challenge of integration. Third-party solutions differ in their integration strategies, and depending on the P21 version and the architecture of the bolt-on, one of many integration strategies may be employed.

P21 Software Integrations Futuristic Technology Retail Warehouse: Worker Doing Inventory Walks when Digitalization Process Analyzes Goods, Cardboard Boxes, Products with Delivery Infographics in Logistics, Distribution Center

Seamless Integrations 

Speaking of architecture, historically speaking, the P21 application traditionally possessed a two-tier architecture, with the P21 desktop application acting as a fat client, talking directly to the P21 database layer. In the absence of a Prophet 21 middleware or application server layer, third-party applications, out of necessity, interacted with the P21 application at the database level. 

Logical Business Logic

Only over the past several years has the Prophet 21 ERP expanded to include an application server layer, known as the P21 middleware server. This allows for a new layer of P21 integrations. These integrations can speak to the P21 application at the application server level, or even at the API level over the web. But for customers yet to migrate to P21’s three-tier architecture, or customers with legacy integrations that are not yet API-compliant, these new opportunities are still a work in progress.

The combination of a two-tier architecture and a “best-of-breed” approach to functionality resulted in a significant number of integrations speaking to the database directly. This was the case whether the applications in question were external applications conversing over a given communication protocol, installed applications functioning through Windows scheduled tasks or ongoing services, or installed directly into the Prophet 21 database, through a combination of SQL Server stored procedures and scheduled jobs. Add the middleware server, the web-based and hybrid clients, and the expiring legacy desktop application to this already-complicated situation, and the plot thickens.

Custom Development, Access, Control

Not surprisingly, access and control are critical to a Prophet 21 installation, if you intend to integrate your P21 ERP with a family of third-party applications. That is why our private cloud hosted architecture has been such a great fit for P21 customers, removing the challenges of on-premise installations while retaining the full functionality of the P21 application, and a hybrid cloud integration platform that can support third-party integrations at any level. 

P21 Software Integration Worries, Care

All said, customers come to us with many questions regarding their Prophet 21 software and its integration environment:

  • What is the best way to integrate an application with the P21 environment? 
  • How much programming is required? 
  • If my third-party vendor only integrates over the REST API layer, what do I need to do to make this work? 
  • If I’m implementing a solution that has multiple integration layer options, which layer should I choose? 
  • What about home-grown apps? 
  • Are there security concerns? 
  • How many holes do I need to punch in my firewall? 
  • With all these options, what are my best options for Prophet 21 server care? 
  • How bolted-on should a bolt-on be?

How EstesGroup Can Help

As a company whose specialty is the migration of the P21 customers into private cloud environments, and integrating their entire P21 ecosystems, we’ve learned many lessons in the trenches. On May 11th, at the P21 Midwest User Group meeting, EstesGroup’s Daryl Sirota and Chris Koplar will be discussing Prophet 21 integrations, and some of the best practices and lessons learned, as they relate to Prophet 21 integrations. Bring your integration questions and we’ll tell you everything we know when it comes to creating a seamless hybrid cloud environment.

Prophet 21 Midwest User Group Meeting – May 11th

The P21 Midwest User Group meeting starts on May 11th, at 9:00. The event will be held at the following location:

Lee Mathews, a Cogent company

4525 NW 41st St, Suite 400

Riverside, MO 64150

 Are you a member of the P21 Midwest User Group and interested in attending? If so, contact Joseph Babbit ([email protected]) and spread the word!

Need help with Epicor Prophet 21 or general ERP system management, business processes, supply chain management, customer relationship management, or other key P21 challenges? Chat with us now to get real-time help with your P21 system, or fill out the form below, and our ERP experts will be in touch with you soon.

 

This Old IT: The Modify vs. Rebuild Software Quandary

This Old IT: The Modify vs. Rebuild Software Quandary

When should you start from scratch?

When I was about ten years old, my family lived in an old frame house. I have a lot of fond memories from our time there, but it had some quirks.

New Construction ERP With Blueprints & Project Planning Consultants

Originally a two-bedroom house, a third bedroom had been added onto one side. Built in sort of a lean-to style, the roofline didn’t match, of course. And it was added against the dining room/kitchen side over what was formerly the back door, so you could look out the kitchen window into my parents’ bedroom. It was built on a concrete slab instead of the pier-and-beam construction of the old house, so you stepped down into it, and then there was another back door in the bedroom opening to the backyard. It was an interesting place.

I’m reminded of that house occasionally when I encounter an aging software package that we’re replacing with a modern Epicor ERP system.

When the old stuff was installed, the implementation team made modifications to tailor it to the company’s operation and crafted operating instructions to guide the team. Over the years, the company and its requirements evolved, so more changes and additions were tacked on, old features were abandoned but not removed, and documentation was bypassed in the name of expediency. “Spaghetti Mess” is the technical term for what you get after ten, twenty, or thirty years. That’s just the way of life.

Eventually, a company makes the painful choice to start afresh with current technology and fresh eyes, and we find ourselves on the brink of an adventure. As we all know, adventure is rarely experienced without peril, sacrifice, and hard work. But it also can bring us reward and satisfaction.

When IT comes to IT, our consultants will be there.

The EstesGroup will be excited to be your partners in this journey. Need help with technology solutions or cloud services?  Is it time for help with your enterprise resource planning (ERP) system? We’ll be there before you know it!

ERP Shift vs Delete Keyboard

Partner with EstesGroup for your entire ERP journey.

Are you researching Enterprise Resource Planning (ERP) and seeking help understanding what your ERP vendor has to offer? Software vendors aside, an initial ERP implementation or ERP upgrade should improve your user experience, streamline business functions, and create new management systems that optimize your core business processes. With real-time data, a single system (deployed in a private or hybrid cloud) can be the software program that gets your business beyond the burdens of the computer system itself – meaning that your ERP software gives you a clean solution across all business units and future software development projects. EstesGroup offers custom solutions for your unique business needs.

Watch Joe Trent On “Epicor Kinetic Business Activity Query: Fancy Tips & Nuanced Tricks”

Watch Joe Trent On “Modifying Standard Reports: SSRS Reporting”