Transforming Your Distribution Business for Today’s Digital Age
Markets are evolving at an unprecedented pace, presenting both challenges and opportunities for distributors. The landscape has been fundamentally reshaped by several factors: the acceleration of e-commerce adoption, supply chain digitalization, artificial intelligence integration, and shifting customer expectations around sustainability and personalization. These transformative forces are compelling distributors to rethink their traditional business models. In today’s fast-paced distribution landscape, maintaining optimal ERP performance isn’t just an IT concern—it’s a business imperative. EstesGroup’s EstesCare ERP subscription service delivers peace of mind through proactive system monitoring, rapid issue resolution, and ongoing optimization from certified experts who understand both the technical and business aspects of distribution.
How will you position your business in this rapidly evolving landscape? Will you merely react to changes as they come, or will you proactively embrace digital transformation to create sustainable competitive advantages?
To thrive in today’s distribution sector, focus on these six strategic imperatives:
Deliver an omnichannel experience that seamlessly blends digital and traditional channels
Leverage AI and analytics to attract and retain customers
Build resilient and transparent supply chains
Become the sustainability leader in your target verticals
Optimize operations through automation and digital workflows
Strengthen your market position through data-driven decision making
Central to achieving these goals is implementing the right technology stack, with Epicor P21 remaining a cornerstone solution for modern distributors.
Today’s Epicor P21 Platform
Epicor P21’s latest iteration combines familiar usability with modern cloud capabilities. Its interface maintains the intuitive Microsoft-style experience while incorporating contemporary design elements and mobile-first functionality.
The Enhanced Digital Capabilities of Prophet 21
The latest platform now offers:
Cloud-native architecture supporting hybrid and remote operations
Advanced API integration capabilities for seamless third-party connections
Real-time analytics and AI-powered insights
Enhanced cybersecurity features and compliance tools
Sustainable operations tracking and reporting
Mobile Solutions for Your Distribution Business
The modern mobile suite includes:
Advanced POD (proof of delivery) with real-time tracking
Route optimization using AI algorithms
Digital documentation management
Mobile inventory management
Customer self-service portals
Intelligent Customer Service
P21’s customer service capabilities now incorporate:
AI-powered predictive maintenance
IoT integration for equipment monitoring
Automated service scheduling
Digital contract management
Customer success analytics
User Experience & Customization
The platform maintains its user-friendly approach while offering:
Modern, responsive interfaces
Customizable dashboards and workflows
Low-code/no-code customization through enhanced DynaChange
Integration with collaboration tools
Mobile-first design principles
The Evolution of DynaChange
DynaChange has evolved into a comprehensive low-code development platform that enables:
Drag-and-drop interface customization
Workflow automation
Custom report creation
Integration management
Mobile app development
Implementation for Success
At EstesGroup, we understand that technology is an enabler of business success, not just an IT investment. Our comprehensive implementation approach aligns your digital transformation strategy with concrete business objectives while ensuring smooth change management and user adoption. We emphasize data-driven process optimization and sustainability integration, all within a framework of continuous improvement that evolves with your business needs.
7 promises we make when we work closely with you to implement Epicor P21:
We promise to accelerate your digital transformation
We commit to enhancing operational efficiency
We won’t stop until we improve your customer experience
We work with your team to drive sustainable growth
We promise to increase your profitability
We take extreme caution to help you maintain regulatory compliance
We love the world so we take environmental initiatives by using clean data centers for cloud infrastructure
By partnering with EstesGroup, you gain access to deep industry expertise and a proven implementation methodology that ensures your P21 implementation delivers measurable business value and positions your distribution business for success in the digital age.
Ready to take the next step to secure success for your distribution business?
The distribution industry continues to evolve, and with the right technology partner and modern ERP solution, you can turn market challenges into opportunities for growth and innovation.
ERP Support Services for Distribution Business Success
Instead of dealing with unpredictable costs and response times from ad-hoc support, distributors can rely on a dedicated partner committed to maximizing their ERP investment and supporting their growth. With EstesCare, you gain a strategic advantage through continuous system improvements, regular health checks, and priority access to specialized expertise that keeps your operations running smoothly and efficiently.
Many IT departments are multifaceted, and they don’t have the time to properly take care of everything, including planning for the future of technology. Virtual CIO services allow you to extend your IT leadership for additional executive guidance when needed.
For example, many customers feel their ERP system is upgraded simply by adding big hardware. However, IT is actually an investment, not an expense, and includes resources that extend far beyond the initial technology purchases. To help companies with the investment of IT, whether in hardware or in software, our IT experts start with infrastructure planning, virtualization advice, virtualization tuning, and security assessments. We need to look at the security of your system overall and by application. We need to evaluate your IT process and develop maintenance planning strategies because all machines and software require some maintenance.
All databases require management on a weekly, if not daily, basis.
Our IT services team can help you with database management. In addition, we can set up a schedule so that it’s ongoing for you. We can even be a remote person when you need external expertise.
Everyone talks about disaster recovery, yet very few people ever implement it. It has to be done. Look at it as a matter of when disaster’s going to strike, not if. What is a good business continuity plan? How’s the business going to run after you’re down? We need to talk about these items. Do you need security for virtual office workers? We can and will be your customer advocate. If you have issues with anything involving your IT, we can help you work your way through this and plan it.
What has been slowing your business down? We know technology should not, and we will ensure it will not again.
Ben Nixon, Vice President of the Enterprise Technology with the EstesGroup.
I am here today to speak to you a few moments on IT performance testing and tuning.
You know, everyone wants your IP system to operate efficiently. I’ve got 17 years of Epicor experience, and this service can help you identify and eliminate as many hardware and configuration bottlenecks as possible.
Are these negatively affecting your assisted performance?
Have you ever thought about the cost of downtime?
These are items we could help you with. You know, a little time spent now can make your operation much more efficient.
Have you ever looked at the cost of downtime? How much does a down man-hour cost? Many people do not look at these items. Take a look at that. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
How much does a down man-hour cost? Many people do not look at these items. Take a look at that. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
Many people do not look at these items. Let’s take a look at these issues in your business. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
Is your SQL maintenance plan very much forgotten?
Everyone thinks SQL’s plug and play, do you? It is not.
SQL’s a great database. It needs some maintenance. We can help you do that. We can and will review your virtual configuration. It often — one little setting can make a difference. Upon completion, we give you a detailed report of what you’re gonna need. Uh, more satisfied users. User complaints come to a slowdown. These are all items that will help you, um, enabling your employees to do their jobs faster, providing better customer service, quicker diagnostics.
And the nice part is, I love to work with your people, your-your IT people. We’ll train them. We’ll show them what to look for, how to help keep this going. Give me a call for a free 30-minute consultation. Let’s see what Estes can do for you. Make your business run better with our Epicor training.
Tell us how we can help, what has been slowing your business down? We know technology should not, and we will ensure it will not again.
Estesgroup is a 100% Certified Authorized Partner with Epicor ERP.
Ben Nixon, Vice President of the Enterprise Technology with the EstesGroup.
Here is what you need to know before you upgrade your Epicor ERP database.
I’m going talk to you a few moments about upgrading your Epicor database. You know, everyone wants to upgrade. You’ve got many people coming to you, telling you they can help you upgrade. Give Estes a call. We can help you. You have many considerations. This is not as simple as, “Push a button, and you’re upgraded.” This is not as simple as, “Put it in. No testing, no training, and walk away.” Let Estes help make your move efficient and safe.
Give EstesGroup a call at1-888-300-2340 to help you implement a safe database Epicor ERP Upgrade.
We can help you. There are many things to consider before you upgrade. This is not as simple as, “Push a button, and you’re upgraded.” This is not as simple as, “Put it in. No testing, no training, and walk away.” Let EstesGroup help make your move efficient and safe.
Upgrades fail for a variety of reasons; Lack of planning, Lack of testing. Failure to recognize changes required, No verification of data. Too often I see a customer upgrade and then before frustrated for a variety of the previous reasons. What is the impact on your business if the Epicor system is not functional or performing as it should?
You are moving forward with technology, let Estes help you embrace it and before more efficient.
Don’t take your business down. We can help you consider: Now is the time to possibly reimplement. Is now the time to virtualize? Is your hardware out of date? You know, Microsoft Server 2000 went out of date in July of 2015. If you’re still running on that, you’re walking in a danger zone. Let us help you decide if an upgrade is right and how to do it.
We have many choices for you.
We can help you, guide you as far as any services you need for ERP software training and consulting. Give usa call for a free 30-minute consultation. Thank you.
Estesgroup is a 100% Certified Authorized Partner with Epicor ERP.
Respected global technology leader will expand EstesGroup offerings to include full IT enablement & integration of critical systems.
LOVELAND, CO – April 5, 2017 – EstesGroup, a leading Epicor ERP partner and managed services provider, today announced the appointment of Ben Nixon to the new post of Vice President of Enterprise Technology.
Nixon brings 17 years of Epicor ERP consulting experience and a strong background in complex business and technology environments. He’s recognized internationally as a value-added advisor to Epicor clients and his peers.
EstesGroup utilizes a proprietary 5-step PEAK methodology to provide best-in-class EPR services to more than 500 clients worldwide. EstesGroup has expertise in the manufacturing, distribution, medical and services industries and provides implementation, support, optimization, training and integration solutions for Epicor, NetSuite, IQMS, and Microsoft ERP.
“EstesGroup has been my go-to implementation partner for many years and the organization I would rely on to resurrect failing ERP implementations,” said Nixon. “Their staff is 100% certified, to the highest levels of ERP systems, often to a higher level of certification than even the publishers themselves. It’s tremendously exciting to now join the company and help expand their offerings to include database management, performance management, virtualization and disaster recovery planning.”
Before joining EstesGroup, Nixon served in a variety of technical leadership roles spanning 17 years at Epicor Software Corporation, a leader in industry-specific business software. Nixon’s experience includes ERP technical consulting and management consulting. He is recognized nationally and internationally as a leader in systems and database management.
“Ben is a respected global business and technology leader with strong cloud, SaaS and on-premise expertise,” said Bruce Grant, CEO, EstesGroup. “Ben’s solutions-focused approach and creative problem-solving skills have established him as a go-to expert in the ERP industry. Ben and his team will provide solutions to allow customers to remain on the leading technology edge and be competitive in the global marketplace. As a virtual CIO to EstesGroup’s clients, Ben will drive value-added IT infrastructure solutions from the planning stage, through implementation, and ongoing support.”
About EstesGroup
EstesGroup helps businesses run better. We provide solutions to industry-specific verticals including the needs of manufacturing, distribution, medical, retail, and service industry customers. With our own PEAK methodology and over 12 years of experience, our clients enjoy the highest level of professional support in the industry―in the cloud, hosted, or on premises – for their ERP or Managed Services needs.
“Focus on what you do best, and let us handle the rest!”
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Media Contact: Jeff Klaubert
EstesGroup Inc.
Phone: 603-860-6078
Email: [email protected]
Ask us anything you want to accomplish, and we will help you acheive your goals.
Contemporary systems theories frequently explain application implementations using the paradigm of structures. A structure can be thought of as a pattern of behavior implicitly used to govern a business process, be it system-driven or manual in nature. From the structuralist perspective, an organization consists of multiple overlapping structures, which guide the way it does business. An ERP system similarly consists of structures, which guide its functionality. ERP implementation strategy thus constitutes a situation in which the structures inherent in an organization’s business process need to be brought into harmony with the structures provided by the implemented package. The familiar Venn diagram is helpful in representing the challenge of integrating or “overlapping” enterprise package-embedded structures and company structures:
Adapted from Soh and Sia, 2005
Ideally when implementing the system, a perfect overlap can be identified between the ERP structure and the company structure—that is, the capabilities of the system perfectly address the business requirements of the implementing company. Using the Venn diagram, this would be depicted by the two structure-circles perfectly overlapping. In reality, this rarely occurs—even when the best possible system is selected for a given implementation, misalignments between company structures and package-embedded structures inevitably occur. Veteran project managers do not panic when misalignments are identified, as they understand this inevitability. The goal of an ERP implementation strategy is to maximize the overlap between the company and the package, understanding that misalignments will occur.
Adapted from Soh and Sia, 2005
Given the inevitability of misalignments between ERP structure and company structure, it comes as no surprise that successful implementation projects surface misalignments early, and identify them clearly. Once identified, work can begin to resolve the misalignments and “close the gaps.” According to some theorists, organizations have one of two options when closing the gaps created by structural misfits: organizational adaptation or package modification.
Adapted from Soh and Sia, 2005.
As part of an Epicor ERP implementation strategy, organizational adaptation may involve additional prototyping with the system’s standard configuration and master file settings, in order to identify alternative means of addressing the businesses requirements. It may also involve the creation of manual processes or “workarounds” to address business needs. Within an Epicor context, package modification may involve the creation of custom queries, dashboards or reports to address information requirements, or the customization of a given form to allow the entry of custom data fields. It also may involve the use of BPM’s to provide specific validation or automation functionality. It may further involve a Service Connect workflow to interface with an external payroll or Engineering system. Quite often, addressing misalignments between ERP structure and company structure involves a combination of configuration, workarounds, and customization. The overall goal of these activities is to minimize the degree of customization required while supporting the company’s strategic core competencies.
As we’ve noted, misalignments between ERP structure and company structure are a normal and expected occurrence in the course of implementing an enterprise system. Not surprisingly, successful projects are often defined not by the presence of misalignments, but by the project team’s reaction to them. When companies plan for misalignments as part of a normal implementation, they can focus on closing the gaps, without sending the company into a panic when they surface. In doing to, they improve their chances of successful implementation, and optimally using the package they’ve implemented.
