Ben Nixon, Vice President of the Enterprise Technology with the EstesGroup.
I am here today to speak to you a few moments on IT performance testing and tuning.
You know, everyone wants your IP system to operate efficiently. I’ve got 17 years of Epicor experience, and this service can help you identify and eliminate as many hardware and configuration bottlenecks as possible.
Are these negatively affecting your assisted performance?
Have you ever thought about the cost of downtime?
These are items we could help you with. You know, a little time spent now can make your operation much more efficient.
Have you ever looked at the cost of downtime? How much does a down man-hour cost? Many people do not look at these items. Take a look at that. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
How much does a down man-hour cost? Many people do not look at these items. Take a look at that. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
Many people do not look at these items. Let’s take a look at these issues in your business. It doesn’t take long to realize we can make things much more efficient. We can come in, and we can help you test your servers, tune them, set up maintenance plans, identify bottlenecks, review your resources to see if they’re configured properly. We run the Epicor performance diagnostics tools to see if your application is performance and Epicor’s quality assurance performance benchmarks.
Is your SQL maintenance plan very much forgotten?
Everyone thinks SQL’s plug and play, do you? It is not.
SQL’s a great database. It needs some maintenance. We can help you do that. We can and will review your virtual configuration. It often — one little setting can make a difference. Upon completion, we give you a detailed report of what you’re gonna need. Uh, more satisfied users. User complaints come to a slowdown. These are all items that will help you, um, enabling your employees to do their jobs faster, providing better customer service, quicker diagnostics.
And the nice part is, I love to work with your people, your-your IT people. We’ll train them. We’ll show them what to look for, how to help keep this going. Give me a call for a free 30-minute consultation. Let’s see what Estes can do for you. Make your business run better with our Epicor training.
Tell us how we can help, what has been slowing your business down? We know technology should not, and we will ensure it will not again.
Ben Nixon, Vice President of the Enterprise Technology with the EstesGroup.
Here is what you need to know before you upgrade your Epicor ERP database.
I’m going talk to you a few moments about upgrading your Epicor database. You know, everyone wants to upgrade. You’ve got many people coming to you, telling you they can help you upgrade. Give Estes a call. We can help you. You have many considerations. This is not as simple as, “Push a button, and you’re upgraded.” This is not as simple as, “Put it in. No testing, no training, and walk away.” Let Estes help make your move efficient and safe.
Give EstesGroup a call at1-888-300-2340 to help you implement a safe database Epicor ERP Upgrade.
We can help you. There are many things to consider before you upgrade. This is not as simple as, “Push a button, and you’re upgraded.” This is not as simple as, “Put it in. No testing, no training, and walk away.” Let EstesGroup help make your move efficient and safe.
Upgrades fail for a variety of reasons; Lack of planning, Lack of testing. Failure to recognize changes required, No verification of data. Too often I see a customer upgrade and then before frustrated for a variety of the previous reasons. What is the impact on your business if the Epicor system is not functional or performing as it should?
You are moving forward with technology, let Estes help you embrace it and before more efficient.
Don’t take your business down. We can help you consider: Now is the time to possibly reimplement. Is now the time to virtualize? Is your hardware out of date? You know, Microsoft Server 2000 went out of date in July of 2015. If you’re still running on that, you’re walking in a danger zone. Let us help you decide if an upgrade is right and how to do it.
We have many choices for you.
We can help you, guide you as far as any services you need for ERP software training and consulting. Give usa call for a free 30-minute consultation. Thank you.
Respected global technology leader will expand EstesGroup offerings to include full IT enablement & integration of critical systems.
LOVELAND, CO – April 5, 2017 – EstesGroup, a leading Epicor ERP partner and managed services provider, today announced the appointment of Ben Nixon to the new post of Vice President of Enterprise Technology.
Nixon brings 17 years of Epicor ERP consulting experience and a strong background in complex business and technology environments. He’s recognized internationally as a value-added advisor to Epicor clients and his peers.
EstesGroup utilizes a proprietary 5-step PEAK methodology to provide best-in-class EPR services to more than 500 clients worldwide. EstesGroup has expertise in the manufacturing, distribution, medical and services industries and provides implementation, support, optimization, training and integration solutions for Epicor, NetSuite, IQMS, and Microsoft ERP.
“EstesGroup has been my go-to implementation partner for many years and the organization I would rely on to resurrect failing ERP implementations,” said Nixon. “Their staff is 100% certified, to the highest levels of ERP systems, often to a higher level of certification than even the publishers themselves. It’s tremendously exciting to now join the company and help expand their offerings to include database management, performance management, virtualization and disaster recovery planning.”
Before joining EstesGroup, Nixon served in a variety of technical leadership roles spanning 17 years at Epicor Software Corporation, a leader in industry-specific business software. Nixon’s experience includes ERP technical consulting and management consulting. He is recognized nationally and internationally as a leader in systems and database management.
“Ben is a respected global business and technology leader with strong cloud, SaaS and on-premise expertise,” said Bruce Grant, CEO, EstesGroup. “Ben’s solutions-focused approach and creative problem-solving skills have established him as a go-to expert in the ERP industry. Ben and his team will provide solutions to allow customers to remain on the leading technology edge and be competitive in the global marketplace. As a virtual CIO to EstesGroup’s clients, Ben will drive value-added IT infrastructure solutions from the planning stage, through implementation, and ongoing support.”
About EstesGroup
EstesGroup helps businesses run better. We provide solutions to industry-specific verticals including the needs of manufacturing, distribution, medical, retail, and service industry customers. With our own PEAK methodology and over 12 years of experience, our clients enjoy the highest level of professional support in the industry―in the cloud, hosted, or on premises – for their ERP or Managed Services needs.
“Focus on what you do best, and let us handle the rest!”
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Media Contact: Jeff Klaubert EstesGroup Inc. Phone: 603-860-6078 Email: [email protected]
Ask us anything you want to accomplish, and we will help you acheive your goals.
Contemporary systems theories frequently explain application implementations using the paradigm of structures. A structure can be thought of as a pattern of behavior implicitly used to govern a business process, be it system-driven or manual in nature. From the structuralist perspective, an organization consists of multiple overlapping structures, which guide the way it does business. An ERP system similarly consists of structures, which guide its functionality. ERP implementation strategy thus constitutes a situation in which the structures inherent in an organization’s business process need to be brought into harmony with the structures provided by the implemented package. The familiar Venn diagram is helpful in representing the challenge of integrating or “overlapping” enterprise package-embedded structures and company structures:
Adapted from Soh and Sia, 2005
Ideally when implementing the system, a perfect overlap can be identified between the ERP structure and the company structure—that is, the capabilities of the system perfectly address the business requirements of the implementing company. Using the Venn diagram, this would be depicted by the two structure-circles perfectly overlapping. In reality, this rarely occurs—even when the best possible system is selected for a given implementation, misalignments between company structures and package-embedded structures inevitably occur. Veteran project managers do not panic when misalignments are identified, as they understand this inevitability. The goal of an ERP implementation strategy is to maximize the overlap between the company and the package, understanding that misalignments will occur.
Adapted from Soh and Sia, 2005
Given the inevitability of misalignments between ERP structure and company structure, it comes as no surprise that successful implementation projects surface misalignments early, and identify them clearly. Once identified, work can begin to resolve the misalignments and “close the gaps.” According to some theorists, organizations have one of two options when closing the gaps created by structural misfits: organizational adaptation or package modification.
Adapted from Soh and Sia, 2005.
As part of an Epicor ERP implementation strategy, organizational adaptation may involve additional prototyping with the system’s standard configuration and master file settings, in order to identify alternative means of addressing the businesses requirements. It may also involve the creation of manual processes or “workarounds” to address business needs. Within an Epicor context, package modification may involve the creation of custom queries, dashboards or reports to address information requirements, or the customization of a given form to allow the entry of custom data fields. It also may involve the use of BPM’s to provide specific validation or automation functionality. It may further involve a Service Connect workflow to interface with an external payroll or Engineering system. Quite often, addressing misalignments between ERP structure and company structure involves a combination of configuration, workarounds, and customization. The overall goal of these activities is to minimize the degree of customization required while supporting the company’s strategic core competencies.
As we’ve noted, misalignments between ERP structure and company structure are a normal and expected occurrence in the course of implementing an enterprise system. Not surprisingly, successful projects are often defined not by the presence of misalignments, but by the project team’s reaction to them. When companies plan for misalignments as part of a normal implementation, they can focus on closing the gaps, without sending the company into a panic when they surface. In doing to, they improve their chances of successful implementation, and optimally using the package they’ve implemented.
Whether your Business Process Implementation is a brand new endeavor or one involving repair of previous work, think of your project as the engine of a car.
The engine works hard to make the car go. When it works well, it propels the car far and fast. When it doesn’t work, it’s usually because the engine hasn’t received the proper resources to guarantee full functionality.
What resources does an engine require? Fuel, oil, upkeep (in the form of regular maintenance checks), and repairs as they become warranted.
Your ERP implementation is no different. It requires the same resources. Consider:
Fuel – Three types of fuel become critical to your implementation’s success: proper funding, proper personnel, and the proper amount of time allocated for your project’s successful completion.
Proper funding – your organization has budgeted for any overriding expenses your implementation may incur.
Proper personnel – your company has assigned the project employees with the deepest knowledge of its current and aspirational states. At EstesGroup, we’ve come to think that the best people to pick for your implementation team are the people you can least afford to take out of your organization’s day-to-day activities. Only then can you feel comfortable that your best people are on the job, and that your ERP solution will benefit – now and later – from their unmatched expertise.
Time – Proper amount of time means that your organization maintains an objective understanding of how long a successful ERP implementation takes to deliver. Far too often, we see companies balk at committing this particular resource.
Oil – The lubricant of your ERP implementation – that force which ensures that all the various parts of the engine turn seamlessly on each other – is embodied by your project leaders and, ultimately, your project’s executive sponsorship (see Part Three of this blog series: Strong Executive Sponsorship). Capable, energetic leadership is so essential to your implementation’s success that we’ve come to consider it one of your project’s most pivotal resources.
Upkeep – As part of your Project Organization (see Part Four: Effective Project Organization), your implementation team commits to constant interaction between your company’s project managers, core team, and executive sponsorship. A successful ERP implementation is not the kind of work your enterprise can undertake as a hobby. It’s a rigorous, recursive process that demands consistent check-ins to ensure proper calibration.
Repairs – Unforeseen setbacks occur in even the best-planned implementations. They’re nothing to get upset about, and they can always be surmounted – provided the other project resources identified above have been supplied by your organization.
At EstesGroup, we’ve come to view a failure to supply the resources outlined above as the Number One reason most Business Process Implementations fail.
Every organization that hopes to succeed needs a strong leader
At EstesGroup, we’ve learned that you cannot create a successful Business Process Implementation or Upgrade without strong executive sponsorship:
Vision
An enterprise looks where its leader is looking. The will of the one becomes the will of the many. The executive who sets his or her eyes on the target and keeps them there is most likely to aim at and hit that target. In this case, the target is a successful ERP implementation. EstesGroup requires that someone at the helm of our client organizations dedicate him or herself to the entire scope of the project.
Support
Most enterprises require executive sponsorship to marshal and deploy the kinds of resources that successful ERP implementations require. Lackadaisical or ad hoc commitment to the overall project is never enough to guarantee a win. At EstesGroup we’ve found that, when it comes to BPIs, an organization is either all in or sitting out the hand. Unfortunately, we can’t decide how much our client’s commit to the BPI process. Only they can do that. The executive who is willing to weather occasional vicissitudes, to extend assets when and as required by the process, and (perhaps most importantly) to learn from their implementation process is most likely to lead his or her organization to success.
Discipline
There’s no such thing as success without discipline. Most organizations hire employees whom they deem to possess the proper work ethic and skills for success. But even the most talented employees require controls from time to time. This becomes especially true when challenging situations arise, as they so often do in Enterprise Resource Planning implementations. At EstesGroup, we ask that a project’s executive sponsor function as guardrails on the highway to success.
He or she erects the boundaries that keep the project in line and heading toward what we all want: an ERP solution that streamlines your business and points it toward its next level of accomplishment.
